Product Returns

Returns of mattresses are accepted within 3 days of delivery.
Full refund will be granted on the mattress cost minus $1000 HKD shipping charge if the mattress is remaining in the original plastic covering .
We cannot offer refund or return if original plastic cover has been removed.
We also cannot offer refund or return if the product does not fit inside your building, stairs, elevator or flat.

Please complete the form below to request an RMA number.

Order Information

First Name:*
Last Name:*
Order Date:

Product Information & Reason for Return

Product Description:*
Reason for Return:*

Product is opened:
Enter the code in the box below:

New Customer

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Returning Customer